Terms & Conditions

1. Acceptance of Terms

By accessing and using RetinolPlus website and purchasing our prescription-grade skincare products, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you are prohibited from using this site and purchasing our products.

2. User Responsibility

Users are entirely responsible for:

• Proper use of all RetinolPlus products in accordance with provided instructions
• Following all usage guidelines and safety recommendations
• Consulting with a healthcare professional before use if you have skin conditions or sensitivities
• Discontinuing use immediately if adverse reactions occur
• Understanding that misuse or failure to follow guidelines may result in unexpected outcomes
• Compliance with all applicable laws and regulations

3. Product Quality & Responsibility

RetinolPlus takes full responsibility for:

• Ensuring all products are within expiration dates at time of dispatch
• Maintaining high quality standards through premium distributors
• Sourcing from trusted, certified suppliers only
• Safe and secure packaging to protect product integrity
• Product authenticity and pharmaceutical-grade quality

4. Age Restriction

You must be at least 18 years old to purchase and use RetinolPlus products. We reserve the right to verify age and cancel orders that violate this requirement.

5. Medical Disclaimer

RetinolPlus products are not medical treatments or cures for any condition. If you have existing skin conditions, allergies, or are pregnant/nursing, consult with a healthcare professional before using our products. RetinolPlus is not liable for any medical complications arising from improper use.

6. Order & Payment

All orders are subject to acceptance and verification. RetinolPlus reserves the right to refuse or cancel any order. Payment must be completed before processing and shipment.

7. Returns & Refunds

Returns are accepted within 30 days of delivery on unopened, unused products in original packaging. See our Returns Policy for full details. Return shipping costs are the responsibility of the customer.

8. Limitation of Liability

RetinolPlus is not liable for indirect, incidental, special, or consequential damages resulting from product use, misuse, or failure to follow instructions. Our liability is limited to the purchase price of the product.

9. Changes to Terms

RetinolPlus reserves the right to modify these Terms & Conditions at any time. Changes are effective immediately upon posting. Continued use of our site constitutes acceptance of updated terms.

10. Contact

For questions regarding these Terms & Conditions, contact us at contact@retinolplustret.com

Last updated: May 2025